Privacy Policy

WKB Auto Repair & Tires LLC

Effective Date: July 23, 2026

At WKB Auto Repair & Tires LLC, we value your privacy and are committed to protecting the
personal information you provide. This Privacy Policy explains what information we collect, how
we use it, how we protect it, and your rights when you visit our website, contact us, schedule an
appointment, or use our services. 

By using our website or providing your information, you agree to this Privacy Policy.

Information We Collect

By using our website or providing your information, you agree to this Privacy Policy.

  • Full name
  • Email address
  • Phone number
  • Vehicle information
  • Appointment details
  • Service requests
  • Messages you send to us
  • Billing and payment information when applicable
  • Website usage information collected through cookies and similar technologies

We only collect information that is necessary to provide our services and improve your
experience.

How We Use Your Information

Your information is used to:

  • Schedule and manage appointments
  • Provide repair estimates
  • Send appointment confirmations and reminders
  • Provide repair status updates
  • Respond to customer questions
  • Process payments
  • Improve our services and website
  • Send occasional promotional offers if you have chosen to receive them
  • Comply with legal and regulatory requirements

SMS Communications

If you choose to receive SMS text messages from WKB Auto Repair & Tires LLC, you agree to
receive messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Repair updates
  • Vehicle estimates
  • Customer support
  • Service notifications
  • Occasional promotional offers

Message frequency varies depending on your interaction with our business.

Message and data rates may apply according to your mobile carrier.

You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly.
Your consent to receive SMS messages is completely voluntary and is not required to purchase any products or services.

SMS Consent

When you submit your phone number through our website, appointment form, or other approved methods, you may choose whether or not to receive SMS communications.

Your SMS consent is optional.

If you do not wish to receive text messages, simply leave the SMS consent checkbox
unchecked.

No Sharing of SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional
purposes

Text messaging originator opt-in data and consent will never be sold, rented, transferred, or
shared with any third party for marketing purposes.

Service providers who help us deliver our services, such as SMS providers or payment
processors, may only access information necessary to perform those services and are required
to protect your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Improve customer experience
  • Help maintain website security

You may disable cookies through your browser settings. Some website features may not
function properly if cookies are disabled.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal
information from unauthorized access, misuse, disclosure, or loss.

Although no system is completely secure, we continually work to protect your information using
industry standard security practices.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

  • Complete requested services
  • Process payments
  • Send approved SMS or email communications
  • Comply with legal obligations
  • Protect our legal rights

Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information when legally permitted
  • Withdraw your SMS consent at any time
  • Unsubscribe from marketing emails
  • Opt out of SMS messages by replying STOP

Third Party Services

Our website may contain links to third party websites. We are not responsible for the privacy
practices or content of those websites.

We encourage you to review the privacy policies of any third party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 18.

We do not knowingly collect personal information from children under 18.

If we become aware that such information has been collected, we will promptly remove it.

Data Retention

We retain customer information only as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or destroyed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website after updates are posted constitutes acceptance of the
revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled,
please contact us.

WKB Auto Repair & Tires

369 Court St

Brockton, MA 02302

Phone: (508) 583-0708 

Email: autorepair@wkbtires.com